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Multi model CRM

Radus28 Software

Intro

Radus28, provides competitive customized solutions for businesses with seamless automation of the Business Life Cycle and Customer Management.

Our custom tailored solution has below options

Hosted Solution – Using Open Source Code base

Cloud standard - Such as ZOHO CRM , Vtiger Cloud

Business Features

Customer Management – Robust Customer Relationship with automated emails, meetings, follow ups and tracking reports

Collaboration – An Effective Calendar with the ability of scheduling meetings, Todo, sending SMS/Emails, managing internal / external Documents and commenting

Marketing – Automating end to end Marketing from Lead generation to Customer Conversion

Sales Automation – Sales generation with Follow up, Customers, Quotes, Orders and Invoices

SLA / After Sales - Efficient management of After sales process using Service Contracts, Assets and Scheduling

Projects – Managing the project with simple Project & tasks automation

Inventory Management – Simple inventory managements with Products, Purchases and Stocks

Analytics – Reports & Dashboard

Automation – Highly flexible automation with Workflows, Lead Capturing and Ticket generation

Customization

Our solution has set of customization options, including

No code – User & Admin level customization

Low code – IT/Technical staff level customization

Custom Development – Developer level customiz ation

No code

Possible to both Cloud and Custom solutions

Custom Fields, such as Text, Date, drop down, limited menu customization

RBAC – Role based access control, such as role , field and module level access

Mail management – Setting up in app email client and auto lookup incoming mails

Generic workflows – Automated emails, SMS , Todos, Meeting, updates and escalation

Low code

Covers both Cloud and Custom solutions

Custom Workflows – Customer code to automate tasks which is not possible through Generic Workflow

Automated advanced field updates through generic workflows

Web forms – Auto capturing web site submissions

Relationships – Example, Student / Teacher, or Passenger / Driver

Development

Possible only in the custom solution

Integrations. Example :

Accounting services, such as XERO

ECommerce such as WooCommerce

Sales management APIs such as Maventa

Custom business Models – By developing custom logic & modules to fit the business model. Example :

Taxi Hailing ( Example, PickMe)

Student Hosting ( Example, Australian Student Hosting)

Sales management APIs such as Maventa

Services

Our application development Services includes

Managed – The platform , performance and security will be managed by us.

Unmanaged – Client will provide infrastructure / Platform and Radus28 team will provide the Build / Source code. Setup, monitoring & management will be handled at client side.

Development – Developing to meet the business functional requirements.

No Code / Low code – Customizing the solution using Graphical user interface with minimum programming.

Support Service – Training & Knowledge Transfer, Real time support and change management.

Branding & Labeling - Update the system with provided company logo , color themes and localizing ( except translation).